Frequently Asked Question

Updating the firmware on a Premier 80 / 100, Elite 150 / 200
Last Updated 9 years ago

To update the firmware on your VP Elite or Premier embosser simply follow these steps:
  1. Click here to download the most recent version of the Elite and Premier firmware.
    Note: you may need to unzip the downloaded file before continuing.
  2. Ensure that your embosser is connected to the computer via USB, turned on, and that the ViewPlus Printer Driver is installed.
  3. Double click on the extracted file to run the ViewPlus Firmware Update. 
  4. Select the correct printer from the drop down list.
  5. Click on the Start Download button in the application to begin the upgrade.                                                                                                              
  6. A pop up will appear once the firmware upgrade is complete.
If this process fails turn the embosser off, wait 30 seconds, turn the embosser back on and then try again. 
Another common cause for a failure is having the wrong printer selected. Ensure that you have selected the correct Printer and USB Port.

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