Frequently Asked Question

If you experience this using the Tiger Add-In in Microsoft Word, you should check Formatter Settings under the Tiger Menu.

1. Under Language Settings, there may be a font required for translation that is not actually being used in the document.
2. Under Document Settings, Document Simplification Settings, Translate body text only may be selected.  If this is selected, and your text is in a text box, it will be omitted from the translated document.
3. The document contains no translatable text. For instance it was composed using the ASCII Braille font already.
4. The document only contains a scanned image of text. If the text is not selectable and editable, it cannot be translated.
5. Show ASCII was selected under Display Mode in the Tiger Menu. This is not really a problem, because the results from the embosser will be the same.

If you have used ViewPlus Translator to translate a document, check the following:

1. The document contains no translatable text. For instance it was composed using the ASCII Braille font already.
2. The document only contains a scanned image of text. If the text is not already selectable and editable, it cannot be translated.
   
3. ASCII Braille was selected when in ViewPlus Translator. This is not really a problem, because the results from the embosser will be the same.